Privacy Policy

Last Updated: [Insert Date]

Welcome to Saddle Sale Shop (“we”, “us”, or “our”). As fellow equestrian enthusiasts, we value your trust and are committed to protecting your personal information with the same care we’d expect for our own. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.equinesportshop.com.

1. Information We Collect

We collect information to provide better services to our equestrian community:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information, and phone number.
• Order Information: Details about the equestrian products you purchase, including preferences for items like air vests, bridle accessories, or riding apparel.
• Device & Browsing Information: IP address, browser type, operating system, and pages you view on our site, particularly which equestrian product categories interest you.
• Communication Data: Records of your communications with our rider-experienced support team.

2. How We Use Your Information

Your information helps us serve the equestrian community better:

• Process your orders for riding gear and equestrian equipment
• Provide customer support tailored to equestrian needs
• Improve our product offerings based on popular categories like protective gear or stable accessories
• Send you relevant promotions about equestrian products (with your consent)
• Prevent fraud and enhance security for high-value equestrian purchases
• Comply with legal requirements related to international shipping

3. Data Sharing & Disclosure

We treat your data with the discretion expected in the equestrian community:

• Service Providers: We share information with payment processors, shipping carriers, and IT service providers necessary for order fulfillment.
• Legal Compliance: When required by law or to protect our rights and the safety of our equestrian community.
• Business Transfers: In the event of a merger or acquisition, with appropriate confidentiality protections.
• Never: We do not sell your personal information to third-party marketers.

4. Data Storage & Security

We protect your data with the same vigilance as we’d protect our own riding equipment:

• All transactions are protected with 256-bit SSL encryption – the same security used by banks
• Payment information is processed through PCI-compliant services and never stored on our servers
• Regular security audits of our systems
• Data is stored on secure servers with limited access

While we implement these measures, no internet transmission is 100% secure. We encourage riders to use strong passwords and monitor account activity.

5. Your Rights

As a valued member of our equestrian community, you have the right to:

• Access, correct, or delete your personal information
• Opt-out of marketing communications (while still receiving essential order updates)
• Request a copy of your data in a portable format
• Withdraw consent where applicable
• Lodge a complaint with relevant data protection authorities

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Necessary for secure checkout and account functions
• Performance Cookies: Help us understand how riders navigate our site (e.g., which equestrian products are most viewed)
• Marketing Cookies: Used with consent to show relevant equestrian product ads

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.

7. International Data Transfers

As we serve equestrians worldwide (excluding some Asian and remote regions), your data may be transferred to and processed in countries with different data protection laws. We implement appropriate safeguards for these transfers.

8. Children’s Privacy

While we sell some products for young riders, our services are not directed to children under 16. We do not knowingly collect personal information from children without parental consent.

9. Policy Updates

We may update this policy as our equestrian business evolves. Significant changes will be communicated to our customers. The “Last Updated” date at the top indicates when revisions were made.

Thank you for being part of the Saddle Sale Shop community. Ride safe and shop securely!

The Saddle Sale Shop Team